Organizational Change

Management

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Shifting a culture requires a delicate, systematic, and well-planned approach to avoid failure and affect positive change.

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ACTS  can help guide your organization through the necessary transition, ensuring you are ready for change, are prepared to lead the change, and are able to validate that change has occurred.

Change Readiness Assessment

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A Change Readiness Assessment documents your organizational climate in terms of its culture, its history with change/transformation initiatives, and its resistance to change. ACTS uses a series of diagnostic tools to determine your organization’s readiness for a successful transformation effort. Information on attitudes and behaviors gathered during stakeholder interviews and surveys allows us to collectively identify areas of concern and barriers you are likely to encounter during your change efforts.

Change Management Action Plan

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A Change Management Action Plan defines the transition path from the old way of doing business to the new. For each area of concern identified in the Change Readiness Assessment, ACTS works collaboratively with your organization’s change agents to develop specific action steps to help mitigate the impact of the change management issues. These actions are designed to help overcome resistance, reduce the impact of past history, and convey a shared vision for acceptance into the business culture. Documented communication strategies are essential to ensure that stakeholders are receiving critical pieces of information at the right intervals.

Making the Change Stick

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Change Monitoring & Reinforcement activities are essential to validate the change has been accepted and put into practice. To monitor change progress, ACTS can help you perform periodic reviews of the change initiatives identified in the Change Management Action Plan to confirm the transition is moving along as planned. If these reviews indicate something is going awry, it serves as a trigger to immediately initiate actions required to address the issues so change efforts do not falter. Our change reinforcement services support cultural acceptance and include mentoring, coaching, workshops, and training.